Frequently asked questions
Clear answers before you rely on the work.
A practical guide to scope, fees, evidence, artificial intelligence, professional boundaries, confidentiality, international work, monitoring and what an Aperture finding can responsibly support.
Browse by topic
FAQ 01
Getting started
FAQ 02
Scope, products and fees
FAQ 03
Evidence and research method
FAQ 04
Artificial intelligence and technology
FAQ 05
Findings, deliverables and reliance
FAQ 06
Professional boundaries and lawful work
FAQ 07
Confidentiality, privacy and client material
FAQ 08
International work, languages and monitoring
FAQ 09
Examples, independence and accountability
Your matter may not fit a standard question.
Tell us what you need to decide. Aperture can help define the narrowest responsible scope before you commit to a larger investigation.
Current practice questions
Engagement, evidence, privacy and published work
Is the initial enquiry free and without obligation?
Yes. There is no charge for the initial suitability enquiry and submitting it creates no engagement or payment obligation. Paid work starts only after scope and fees are agreed.
Who actually does the work?
Real people direct, evaluate and approve Aperture work. Technology may assist research and analysis, but unreviewed machine-generated text is not delivered as professional research and technology output is not treated as evidence merely because a system produced it.
Does Aperture travel to clients or conduct site work?
No. Aperture is a remote research and evidence-assurance practice. We do not conduct site visits, physical inspections, surveillance, field investigations, sampling, specimen collection or laboratory testing. Required physical or regulated work is identified as a specialist dependency.
What if information supplied by a client is false or incomplete?
Clients are expected to provide information honestly, accurately and with lawful authority. Aperture may verify material, request provenance, qualify reliance, suspend or terminate work. Knowingly false, forged, concealed, unlawfully obtained or manipulated material is not an acceptable basis for an engagement.
How is private information handled across jurisdictions?
Collection and use are limited to the lawful purpose and agreed scope, with data minimisation and jurisdiction-specific controls where required. Cross-border handling, sensitive information and third-party data may require additional safeguards or specialist review.
What does Aperture measure on this website?
Privacy-safe analytics may measure visits, engagement, scroll depth, traffic source, device, language and interactions with services, scenarios, case studies and enquiry routes. The substance of a matter, confidential documents and form text are not intended to be captured as analytics.
What are the 72 Real-World Client Scenarios?
They are practical examples showing how evidence-assurance problems can arise across industries and decisions. They are not a closed list of services. You can start with the situation closest to yours and Aperture can determine the appropriate scope.
What do Evidence Cut-off and Source-Freeze Date mean?
The Evidence Cut-off identifies how current the external factual record is. The Source-Freeze Date identifies when the controlled source set, findings and analytical record were locked for production. Material later evidence may trigger a new cut-off, new source freeze and reassessment rather than being silently inserted into an older report.
Why does Aperture use the ApertureForensic.com domain?
The word “forensic” describes an evidence-focused, investigative and source-traceable approach. It does not claim that Aperture Research Works is a forensic accounting firm, private-investigation practice, forensic laboratory, law firm or statutory auditor.
What is DOI 10.5281/zenodo.18173113?
It is the persistent public technical record of the framework from which Aperture Research Works developed. Aperture Research Works remains the public professional practice. The DOI is not accreditation, certification or endorsement.
What does the Sasol case study demonstrate?
The Sasol public-source case demonstrates financial-statement reality assessment, evidence control, calculation and contradiction testing, specialist boundaries and reliance classification. It is clearly labelled as an independent public-source case study, not a client engagement.
What does the MH370 case study demonstrate?
The MH370 public-source case demonstrates high-uncertainty evidence reconstruction, chronology, source control, competing technical explanations, evidence gaps and responsible limits on reliance. Its public status and review limitations remain visible.
Are public case studies commissioned client engagements?
Not where they are labelled independent public-source case studies. Public examples must not imply a client relationship, endorsement or access to confidential evidence that did not exist.
Engagement, payment & intellectual property
Commercial controls
Can I accept an Aperture quotation by email?
Yes, where applicable law permits it. The formal offer identifies the scope, fee and incorporated terms. An authorised, unqualified affirmative reply such as “I accept the Engagement Proposal, Fixed-Fee Quotation and incorporated Engagement Terms” can constitute acceptance. An ambiguous reply or a reply proposing material changes is not treated as unqualified acceptance.
When does work actually start?
Not merely when the quotation is accepted. Aperture sends a secure PayFast payment link after acceptance, and the amount stated as due before commencement must be received and settled before chargeable work begins, unless Aperture expressly agrees otherwise in writing.
Can late payment affect an urgent deadline?
Yes. Any proposed start date, reserved capacity or delivery window depends on timely settlement. Payment delays can require the timetable to be revised. Urgency does not remove the payment condition.
Which PayFast payment method will I use?
You use the payment methods PayFast makes available to you and the transaction at the time. Aperture does not guarantee that every payment method or currency option will be available in every location or transaction.
May I reverse engineer or reproduce Aperture’s methodology?
No licence is granted to reverse engineer, reconstruct, extract, replicate or reproduce Aperture’s private methodology, research architecture, prompts, internal controls, scoring systems, templates or workflows. The client buys the agreed deliverable and authorised rights of use, not Aperture’s underlying system.
Does public access to a case study make it free to copy or resell?
No. Public access does not place Aperture material in the public domain. Applicable copyright, attribution, licensing and third-party rights continue to apply.